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  <div class="csl-entry">PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DI TOKO MR DIY TOMOHON. <b>Literacy: Jurnal Pendidikan Ekonomi</b>, <i>[S. l.]</i>, v. 6, n. 1, p. 14 22, 2026. DOI: <a href="https://doi.org/10.53682/jpeunima.v6i1.11628">10.53682/jpeunima.v6i1.11628</a>. Disponível em: <a href="https://ejurnal.unima.ac.id/index.php/jpe-unima/article/view/11628">https://ejurnal.unima.ac.id/index.php/jpe-unima/article/view/11628</a>. Acesso em: 9 may. 2026.</div>
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