Apakah Organizational Justice dan Teamwork Berpengaruh Terhadap Kinerja Melalui Kepuasan Kerja Pada Perusahaan Di Banten?

Authors

  • Santi Riana Dewi Universitas Serang Raya
  • Andari Andari Universitas Serang Raya
  • Deviyantoro Deviyantoro Universitas Serang Raya
  • Sukemi Sukemi STIE Wibawa Karta Raharja

DOI:

https://doi.org/10.53682/mk.v5i2.10447

Keywords:

Kepuasan kerja, kinerja, organizational justice, teamwork

Abstract

Penelitian ini dilatarbelakangi adanya gap antara kinerja yang diharapkan dengan kinerja yang ada pada saat ini. Tujuannya untuk mengetahui ada tidaknya pengaruh antara variabel organizational justice dan teamwork terhadap kinerja dengan kepuasan kerja sebagai variabel intervening. Metode yang digunakan adalah metode kuantitatif dengan pendekatan survey, sampel 52 karyawan diambil dengan teknik sampel jenuh, data diolah menggunakan SPSS 22. Adapun analisis yang digunakan adalah analisis regresi linier berganda, uji determinasi, uji F, uji T, uji validitas, uji reliabilitas, uji normalitas. Hipotesis terdiri dari terdapat pengaruh organizational justice terhadap kepuasan kerja, teamwork terhadap kepuasan kerja, organizational justice terhadap kinerja, teamwork terhadap kinerja, kepuasan kerja terhadap kinerja, pengaruh tidak langsung organizational justice terhadap kinerja, dan pengaruh tidak langsung teamwork terhadap kinerja. Hasil dari penelitian adalah organizational justice berpengaruh langsung terhadap kepuasan kerja, dan teamwork berpengaruh langsung terhadap kepuasan kerja, kepuasan kerja berpengaruh langsung terhadap kinerja, tidak terdapat pengaruh langsung organizational justice terhadap kinerja, teamwork berpengaruh langsung terhadap kinerja, organizational justice berpengaruh secara tidak langsung terhadap kinerja melalui kepuasan kerja, teamwork berpengaruh secara tidak langsung terhadap kinerja melalui kepuasan kerja. Impak penelitian adalah memberikan kontribusi terhadap pengambilan kebijakan dan keputusan manajemen untuk meningkatkan kepuasan kerja dan kinerja karyawan di perusahaan.

This research is motivated by the gap between expected performance and current performance. The aim is to determine whether there is an influence between organizational justice and teamwork variables on performance with job satisfaction as an intervening variable. The method used is quantitative with a survey approach, a sample of 52 employees taken using the total sampling technique, and data processed using SPSS 22. The analysis used is multiple linear regression analysis, determination test, F-test, T-test, validity test, reliability test, and normality test. The hypothesis consists of the influence of organizational justice on job satisfaction, teamwork on job satisfaction, organizational justice on performance, teamwork on performance, job satisfaction on performance, indirect influence of organizational justice on performance, and indirect influence of teamwork on performance. The results of the study are that organizational justice has a direct effect on job satisfaction, and teamwork has a direct effect on job satisfaction, job satisfaction has a direct effect on performance, there is no direct influence of organizational justice on performance, teamwork has a direct effect on performance, organizational justice has an indirect effect on performance through job satisfaction, teamwork has an indirect effect on performance through job satisfaction. The impact of the research is that it can contribute to policy-making, and management decisions to improve employee job satisfaction and performance in the company.

References

Askari, G., Asghri, N., Gordji, M. E., Asgari, H., Filipe, J. A., & Azar, A. (2020). The Impact of Teamwork on an Organization’s Performance: A Cooperative Game’s Approach. Mathematics, 8(10), 1804. https://doi.org/https://doi.org/10.3390/math8101804

Bragadottir, H., Kalisch, B. J., Flygenring, B. G., & Tryggvadottir, G. B. (2023). The Relationship of Nursing Teamwork and Job Satisfaction in Hospitals. SAGE Open Nursing, 9, 1–12. https://doi.org/https://doi.org/10.1177/23779608231175027

Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278–321. https://doi.org/https://doi.org/10.1006/obhd.2002.2958

Colquitt, J. A., Zipay, K. P., Lynch, J. W., & Outlaw, R. (2018). Bringing “The beholder” center stage: On the propensity to perceive overall fairness. Organizational Behavior and Human Decision Processes, 148, 159–177. https://doi.org/https://doi.org/10.1016/j.obhdp.2018.08.001

Colquitt, Jason A., Lepine, J. A., & Wesson, M. J. (2011). Organizational Behavior; Improving Performance and Commitment in the Work Place (2nd ed.). McGraw-Hill Irwin.

Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2007). The Management of Organizational Justice. Academy of Management Perspectives, 21(4), 34–48. http://www.jstor.org/stable/27747410

Daabseh, T., & Aljarah, A. (2021). The relationship between online sales and customer value co-creation mediating role of e-satisfaction and e-trust. International Journal of Data and Network Science, 5(2), 97–106. https://doi.org/http://dx.doi.org/10.5267/j.ijdns.2021.2.005

Darsono, & Siswandono, T. (2011). Manajemen Sumber Daya Manusia Abad 21. Nusantara Consulting.

DeConinck, J. B., & Johnson, J. T. (2009). The effect of perceived supervisor support perceived organizational support, and organizational justice on turnover among salespeople. Journal of Personal Selling and Sales Management, 29(4), 333–351. https://doi.org/https:/doi.org/10.2753/PSS0885-3134290403

Dewi, S. R. (2014). Pengaruh Kepemimpinan Transformasional, Coaching, dan Kepuasan Kerja terhadap Kinerja Karyawan PT Nufarm Indonesia di Merak. Universitas Negeri Jakarta.

Dewi, S. R., Deviyantoro, D., Husain, K., & Safaria, S. (2024). Does job satisfaction mediate the effect of teamwork and organizational citizenship behavior on job performance? JPPI (Jurnal Penelitian Pendidikan Indonesia), 10(3), 232–241. https://doi.org/https://doi.org/10.29210/020244560

Dewi, S. R., Gentari, R. E., Kurnia, D., & Deviyantoro, D. (2024). Performance improvement model in a manufacturing company: job satisfaction as mediator. JPPI (Jurnal Penelitian Pendidikan Indonesia), 10(3), 263–270. https://doi.org/https://doi.org/10.29210/020242974

Dewi, Santi Riana, Kurnia, D., Suryamarta, R., & Andari. (2020). Sense of Belonging and Job Satisfaction on Employee Performance. Advances in Social Science, Education and Humanities Research, 477, 634–638.

Fu, W., & Deshpande, S. P. (2014). The Impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in China’s insurance company. Journal of Business Ethics, 124(2), 339–349. https://doi.org/https://doi.org/10.1007/s10551-013-1876-y

George, J., & Wallio, S. (2017). Organizational justice and millennial turnover in public accounting. Employee Relations, 39(1), 112–126. https://doi.org/https://doi.org/10.1108/ER-11-2015-0208

Herda, D., & Lavelle, J. J. (2012). The Auditor-Audit Firm Relationship and Its Effect on Burnout and Turnover Intention. Accounting Horizons, 26(4), 707–723. https://doi.org/http://dx.doi.org/10.2308/acch-50181

Herda, D. N. (2012). Auditor’s relationship with their accounting firm and its effect on burnout, turnover intention, and post-employment citizenship. Current Issues in Auditing, 6(2), 13–17. https://doi.org/http://dx.doi.org/10.2308/ciia-50277

Hermanto, Y. B., & Srimulyani, V. A. (2022). The Effect of Organizational Justice on Employee Performance Using Dimension of Organizational Citizenship Behavior as Mediation. Sustainability, 14(13322). https://doi.org/https://doi.org/10.3390/su142013322

Hyder, S., Malik, M. I., Hussain, S., Tasneem, M., Kaleem, M., & Saqib, A. (2022). Organizational justice and employee in-role performance nexus: a dual theory perspective. Cogent Business & Management, 9(1), 2124602. https://doi.org/https://doi.org/10.1080/23311975.2022.2124602

Imamoglu, S. Z., Ince, H., Turkcan, H., & Atakay, B. (2019). The Effect of Organizational Justice and Organizational Commitment on Knowledge Sharing and Firm Performance. Procedia Computer Science, 158, 899–906. https://doi.org/https://dx.doi.org/10.1016/j.procs.2019.09.129

Indasari, A. A., Mulyono, S., & Farhan, D. (2024). The Influence of Teamwork and Work Environment on Service Quality through Job Satisfaction. International Journal of Current Science Research and Review, 7(2), 1385–1394. https://doi.org/https://doi.org/10.47191/ijcsrr/V7-i2-58

Iqbal, M. Z., Rehan, M., Fatima, A., & Nawab, S. (2017). The Impact of Organizational Justice on Employee Performance in Public Sector Organization of Pakistan. Int. J. Econ. Manag. Sci., 6(1000431).

Islam, A. K. M., Karim, M. M., Islam, S., Haque, M. S., & Sultana, T. (2022). Exploring the effect of job satisfaction, employee empowerment, and emotional intelligence: A study on commercial banks in Bangladesh. Banks and Bank Systems, 17(3). https://doi.org/http://dx.doi.org/10.21511/bbs.17(3).2022.13

Jufrizen, J., & Kanditha, E. S. (2021). The effect of organizational justice on employee by job satisfaction as an intervening variable. Jurnal Kajian Manajemen Bisnis, 10(1), 1–17. https://doi.org/https://doi.org/10.24036/jkmb.11219200

Khan, I. U., Idris, M., & Amin, R. U. (2021). Leadership style and performance in higher education: the role of organizational justice. International Journal of Leadership in Education, 26(6), 1111–1125. https://doi.org/https://doi.org/10.1080/13603124.2020.1854868

Khan, S., & Al Mashikhi, L. S. (2017). Impact of Teamwork on Employees Performance. International Journal of Education and Social Science, 4(11), 14–22.

Kuncoro, M. (2009). Metode Riset untuk Bisnis & Ekonomi: Bagaimana Meneliti& Menulis Tesis (3rd ed.). Erlangga.

Kusumiartono, N., Brahmasari, I. ., & Ardiana, I. D. K. . (2022). Analysis of the Effect Knowledge Sharing, Teamwork on Employee Engagement and Employee Performance in Baristand Industri Surabaya The Ministry of Industry’s Work Unit. Indonsian Journal of Multidisciplinary Science, 1(7), 779–791.

Malthis, R. L. (2010). Human Resources Management. South-Western Cengage Learning.

Mira, M., Choong, Y., & Thim, C. (2019). The effect of HRM practices and employee’ job satisfaction on employee performance. Management Science Letters, 9(6), 771–786. https://doi.org/http://dx.doi.org/10.5267/j.msl.2019.3.011

Mughal, M. (2020). The Impact of Leadership, Teamwork and Employee Engagement on Employee Performance. Saudi Journal of Business and Management Studies, 05, 233–244. https://doi.org/http://dx.doi.org/10.36348/sjbms.2020.v05i03.008

Muzakki, Eliyana, A., & Muhtadi, R. (2019). Is Employee Performance Affected by Organizational Culture, Work Motivation and Organizational Citizenship Behavior (OCB)?: An Empirical Investigation. IJIEEB (International Journal of Integrated Education, Engineering and Business), 1(1 Mar 2019), 36–42.

Otache, I. (2019). The mediating effect of teamwork on the relationship between strategic orientation and performance of Nigerian banks. European Business Review, 31(5), 744–760. https://doi.org/https://doi.org/10.1108/EBR-10-2017-0183

Paaiis, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. The Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/https:/doi.org/10.13106/JAFEB.2020.VOL7.NO8.577

Palaiologos, A., Papazekos, P., & Panayotopoulou, L. (2011). Organizational justice and employee satisfaction in performance appraisal. Journal of European Industrial Training, 35(8), 826–840. https://doi.org/https:/doi.org/10.1108/03090951111168348

Parker, R. J., Nouri, H., & Hayes, A. F. (2011). Distributive justice, promotion instrumentality, and turnover intentions in public accounting firms. Behavioral Research in Accounting, 23(2), 169–186.

Parker, R. J., Nouri, H., & Hayes, A. F. (2011). Distributive justice, promotion instrumentality, and turnover intentions in public accounting firms. Behavioral Research in Accounting, 23(2), 169–186. https://doi.org/http:dx.doi.org/10.2308/bria-50020

Phulpoto, N. H., Xi, W., Memon, S., & Phulpoto, S. (2023). Teamwork and its impact on employee performance: Mediated by job satisfaction- A comprehensive study of the service sector of Pakistan. RISUS-Journal on Innovation and Sustainability, 14(3), 21–31. https://doi.org/http://dx.doi.org/10.23925/2179-3565.2023v14i3p21-31

Rahman, A., Shahzad, N., Mustafa, K., Khan, M. F., & Qurashi, F. (2016). Effects of organizational justice on organizational commitment. International Journal of Economics and Financial Issues, 6(3S), 188–196.

Rato, K. W., & Leda, R. (2020). Pengaruh Keadilan Organisasi Terhadap Komitmen Organisasi Dengan Kepuasan Kerja Sebagai Variabel Mediasi. Efisiensi: Kajian Ilmu Administrasi, 17(2), 171–186. https://doi.org/https://doi.org/10.21831/efisiensi.v17i2.31233

Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (15th ed.). Prentice Hall.

Rowan, B. L., Anjara, S., Brun, A. D., MacDonald, S., Kearns, E. C., Marnane, M., & McAuliffe, E. (2022). The impact of huddles on a multidisciplinary healthcare teams’ work engagement, teamwork and job satisfaction: A systematic review. Journal of Evaluation in Clinical Practice, 28(3), 382–393. https://doi.org/https://doi.org/10.1111/jep.13648

Sarwary, K., Banayee, M. R., Faiq, Z., & Azimi, A. W. (2023). The influence of organizational justice on job performance. International Journal of Advances in Social and Economics, 5(1), 1–8. https://doi.org/https://doi.org/10.33122/ijase.v5i1.265

Schmutz, J. B., Meier, L. L., & Manser, T. (2018). Hoe effective is teamwork really? The relationship between teamwork and performance in healthcare teams: a systematic review and meta-analysis. BMJ Open, 9(e028280), 1–16. https://doi.org/htpps://doi.org/10.1136/bmjopen-2018-028280

Suff, P., & Reilly, P. (2006). Pulling Together Getting the Most out of Teams. Institute for Employment Studies. http://www.employeement-studies.co.uk

Sugiyono. (2017). Metodologi Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.

Suharyoko, S. (2016). Pengaruh Keadilan Distributif Dan Prosedural Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi pada Pegawai Palang Merah Indonesia Eks karesidenan Surakarta). Widya Ganeswara, 16(1), 190–199.

Susanto, P. C., Syailendra, S., & Suryawan, R. F. (2023). Determination of Motivation and Performance: Analysis of Job Satisfaction, Employee Engagement and Leadership. International Journal of Business and Applied Economics, 2(2), 59–68. https://doi.org/https://doi.org/10.55927/ijbae.v2i2.2135

Tai, C. L., Chang, C. M., Hong, J. Y., & Chen, L. C. (2012). Alternative Models for the Relationship among Leadership, Organizational Citizenship Behavior, and Performance: A Study of New Product Development Teams in Taiwan. Procedia - Social and Behavioral Sciences, 57, 511–517. https://doi.org/10.1016/j.sbspro.2012.09.1218

Tran, C., & Idodo, P. (2022). Employee work performance during the COVID-19 pandemic Effects of transformational leadership and employee work environment (Issue February) [Blekinge Institute of Technology]. www.bth.se

Twiyogarendra, J. W., Rahma, U. H., Rifqi, A. N., Mulyadi, D. M., dan Fairuz, M. F. (2019). Self Interest (SI) dan Other Orientation (OO) dalam perilaku organisasi.

West, M. A. (2012). Effective Teamwork: Practical Lessons from Organizational Research, 3rd Edition (3rd ed.). John Wiley & Sons, Ltd.

Zainalipour, H., Fini, A. A. S., & Mirkamali, S. M. (2010). A study of relationship between organizational justice and job satisfaction among teachers in Bandar Abbas Middle School. Procedia - Social and Behavioral Sciences, 5, 1986–1990. https://doi.org/https://doi.org/10.1016/j.sbspro.2010.07.401

Downloads

Published

2024-12-10

How to Cite

Dewi, S. R., Andari, A., Deviyantoro, D., & Sukemi, S. (2024). Apakah Organizational Justice dan Teamwork Berpengaruh Terhadap Kinerja Melalui Kepuasan Kerja Pada Perusahaan Di Banten?. Manajemen Dan Kewirausahaan, 5(2), 155-168. https://doi.org/10.53682/mk.v5i2.10447