PENGARUH PERCEIVED ORGANIZATIONAL SUPORT POS TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR OCB PADA KARYAWAN JNT EXPRESS CABANG GPI KOTA MANADO

Abstract

This research used quantitative methods with a sample of 63 which included JNT Express Employees of the GPI Manado City Branch The aim of this research is to determine the influence of Perceived Organizational Support POS on Organizational Citizenship Behavior OCB in JNT Express GPI Branch Manado City Employees Data collection in this study used the Perceived Organizational Support POS scale which uses the theory of Rhoades and Eisenberger 2002 which consists of 38 items and the Organizational Citizenship Behavior OCB scale which uses the theory of Organ et al 2006 which has 10 items The results of hypothesis testing showed that there was no significant influence of Perceived Organizational Support POS on Organizational Citizenship Behavior OCB among JNT Express GPI Manado Branch Employees < em>< p>